FAQ

Frequently asked questions

Packaging

What packaging materials do you use?


Daily Self Care Co. uses simple, minimal yet practical packaging that can be reused or recycled. We make every effort to ensure, as much as possible, that it is biodegradable, compostable, recyclable or reusable. We work with brands who are aligned with our values to ensure we are doing the best we can to look after the world we live in. Our brands are committed to using natural, sustainable, cruelty free sources. Where possible, we avoid the use of plastic. If plastic or bubble wrap is used, we encourage you to recycle appropriately (e.g. REDcycle) or in the case of the bubble wrap, re-use




Where do you source your bubble wrap from?


We get bubble wrap all the time with orders. We keep it and re-use it to wrap up fragile items we send to you. We encourage you to do the same.





Products & Payments

How do pre-orders work?


From time to time we release boxes that are available for pre-order.

  • Pre-orders must be paid for at the time of placing the order.
  • Please read the product description carefully for the estimated delivery date.
  • You will receive an email notification when your order is posted.




What if the item I'm currently looking for is sold out?


If a particular Self Care Box is sold out, contact Daily Self Care Co. and we can either place a pre-order for the next incoming stock or find another similar product for you.




What payment options are available?


At the checkout, you can choose 'Pay with a PayPal account' or 'Pay with a credit or debit card' (a PayPal account is not required for this option).




What currency are the prices in?


Daily Self Care Co. prices are in Australian Dollars (AUD).




Do you do corporate orders?


Absolutely! We have boxes designed specially for our corporate customers, to help them pause and create a daily self care routine. Contact us and we would be more than happy to assist you.




What brands do you stock?


We work in partnership with local businesses, building a community for mutual growth and support. We have specifically sourced locally made cruelty free products that stay friends with the earth by using recycled and reusable packaging.





COVID-19

Cleaning & Sanitising


We have introduced new best practices and taken the necessary steps to ensure we are actively managing against COVID-19.

  • The 'packing station' is throughly cleaned and sanitised both before and after packing orders.
  • Prior to packing any orders, hands must be throughly washed or sanitised.
  • Disposable gloves and masks are worn when orders are being packed.





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Daily Self Care Co. acknowledges the Traditional Custodians of our lands and waterways.

We pay respects to Elders past, present and emerging.

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© 2019 by Daily Self Care Co.